Delivery & Handling

IF YOU START READING THIS, PLEASE DO NOT STOP TILL THE END.

SHIPPING


ONCE YOUR ORDER HAS LEFT OUR HEADQUARTER, WE’LL SEND YOU A SHIPMENT E-MAIL CONTAINING YOUR TRACKING CODE
THAT YOU CAN USE TO LOCATE YOUR ITEMS UNTIL THEY ARRIVE.

EUROPEAN ORDERS: NOTES ABOUT DELIVERY AFTER SHIPMENT E-MAIL

INTERCONTINENTAL ORDERS: NOTES ABOUT DELIVERY AFTER SHIPMENT E-MAIL

PLEASE BEAR IN MIND THAT OUR SHIPMENTS TO NON-EU REGIONS WILL EXPERIENCE DELAYS DUE TO COVID-19

RETURNS & EXCHANGES


IF YOU WANT TO RETURN OR EXCHANGE AN ITEM, WE WOULD LIKE YOU TO DOWNLOAD OUR RETURN FORM AND PUT THIS INTO THE PACKAGE.

IF YOU’VE RECEIVED A DAMAGED OR FAULTY ITEM, PLEASE SEND A CLEAR PHOTOGRAPH OF THE PROBLEM YOU’RE DEALING WITH.

WE’LL GET BACK TO YOU AS FAST AS POSSIBLE WITH THE NECESSARY INFORMATION TO START THE RETURN PROCESS.

KEEP IN MIND THAT THE BUYER IS RESPONSIBLE FOR THE COST OF RETURNING THE ITEM(S) TO US.