Terms & Conditions

ARTICLE 1 – DEFINITIONS 


THE SUPPLIER: VELOCITY UTRECHT WITH KVK COMPANY NUMBER 80427502 AND REGISTERED OFFICE IN THE NETHERLANDS, 3905 HG VEENENDAAL, GRAVINNELAAN 4.

THE SITE: THE ONLINE ADDRESS WWW.VELOCITYUTRECHT.COM

THE TERMS AND CONDITIONS: THIS AGREEMENT

THE ORDER: AN ORDER PLACED BY A PERSON ON THE SITE

THE LOCATION: THE LOCATION ON THE TERMS AND CONDITIONS ON THE SITE IN THE FOOTER

THE PRODUCTS: THE GOODS THAT ARE FOR SALE ON THE SITE

THE CLIENT: THE PERSON WHO ORDERS A PRODUCT

THE CUSTOMER SERVICE: THIS SERVICE IS ACCESSIBLE VIA ALL CONTACT DETAILS ON INFO@VELOCITYUTRECHT.COM

ARTICLE 2 – GENERAL

THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL VISITORS OR USERS ON THE SITE. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, AS THEY MAY BE MODIFIED BY US AT ANY TIME AND POSTED ON THIS WEBSITE IN CASE OF CONTRADICTION FROM THIS TERMS AND CONDITIONS THE DUTCH LAW WILL BE APPLICABLE.

IN CASE ONE OF THE CONDITIONS IN THIS TERMS AND CONDITIONS WOULD BE ILLEGAL OR INVALID, THE OTHER CONDITIONS REMAIN APPLICABLE.

THE TERMS AND CONDITIONS WHICH ARE APPLICABLE ON THE ORDER ARE THE TERMS AND CONDITIONS WHICH WERE PUBLISHED AT THE TIME THAT THE ORDER WAS MADE. THE CUSTOMER IS ABLE TO DOWNLOAD AND PRINT THESE GENERAL TERMS AND CONDITIONS.

THE PRESENT GENERAL TERMS AND CONDITIONS GOVERN THE RIGHTS AND OBLIGATIONS OF THE PARTIES ARISING OUT OF THE ONLINE SALES OF PRODUCTS OFFERED ON SITES BELONGING TO VELOCITY UTRECHT. VELOCITY UTRECHT PROVIDES ALL ITS SERVICES FROM THE NETHERLANDS.

THE CONTRACT BETWEEN THE PARTIES WILL BE DEEMED TO BE PERFORMED IN THE NETHERLANDS AND DISPATCHED TO DIFFERENT COUNTRIES FROM THE NETHERLANDS.

THESE GENERAL TERMS AND CONDITIONS APPLY TO ALL PRODUCTS SOLD VIA THE SITE. THEY MAY NOT BE VARIED WITHOUT VELOCITY UTRECHT’S EXPRESS PRIOR CONSENT IN WRITING. 

THE TERMS AND CONDITIONS ARE WRITTEN IN ENGLISH. IN CASE THE CONTENT IS UNCLEAR THERE IS ALWAYS THE POSSIBILITY TO CONTACT THE CUSTOMER SERVICE. 

ARTICLE 3 – CAPACITY IN LAW AND ACCEPTANCE

ANYONE WISHING TO BUY PRODUCTS FROM VELOCITY UTRECHT MUST HAVE CAPACITY TO ACT IN LAW. SHOULD ANYONE BE DECLARED WITHOUT CAPACITY, THEY MAY NOT BUY ANY PRODUCTS ON VELOCITY UTRECHT’S SITE AND SO ACQUIRE THE CAPACITY OF CUSTOMERS. THEY MUST THEN PURCHASE VIA THEIR LAWFUL REPRESENTATIVES. THESE LAWFUL REPRESENTATIVES WILL BE BOUND BY THE TERMS AND CONDITIONS.

THE CUSTOMER ACCEPTS THESE GENERAL TERMS AND CONDITIONS EXPRESSLY BY CLICKING ON A TICK OR PUTTING A CROSS AGAINST THE WORDS “I AGREE WITH THE TERMS & CONDITIONS”.  THE ORDER CAN UNDER NO CIRCUMSTANCES BE DEFINITIVE WITHOUT ACCEPTANCE OF THESE TERMS AND CONDITIONS, THE PRICE AND THE DESCRIPTIONS OF THE PRODUCT(S).

THE SUPPLIER CAN REFUSE EVERY ORDER IF THERE IS A SERIOUS ASSUMPTION OF ABUSE, ABUSE OF LAW OR BAD FAITH.

ARTICLE 4 – ANNULATION

VELOCITY UTRECHT CANNOT BE HELD LIABLE FOR PRODUCTS NOT BEING AVAILABLE. SHOULD ONE OR MORE PRODUCTS IN AN ORDER NOT BE AVAILABLE, VELOCITY UTRECHT WILL INFORM THE CUSTOMER VIA EMAIL OR IN WRITING THAT IT HAS CANCELLED HIS OR HER ORDER WHOLLY OR IN PART OR SPLIT IT.

SHOULD PRODUCTS BE FOUND TO BE UNAVAILABLE AND THE CUSTOMER IS INFORMED OF THIS BUT THEY HAVE ALREADY PAID FOR THEIR PRODUCTS, VELOCITY UTRECHT WILL ASK HIS OR HER BANK INFORMATION TO REFUND THE AMOUNT PAID FOR THE PRODUCTS IN QUESTION IMMEDIATELY, INFORMING THE CUSTOMER BY EMAIL ACCORDINGLY. HOW FAST THE REFUND IS ACTUALLY MADE DEPENDS ON HOW THE CUSTOMER CHOSE TO PAY WHEN MAKING THEIR PURCHASE. SHOULD THE CUSTOMER FIND THE REFUND IS TAKING AN ABNORMAL LENGTH OF TIME, THEY ARE ADVISED TO CONTACT THEIR BANK.

VELOCITY UTRECHT WILL ALSO CANCEL THE ORDER IF THE ADDRESS DETAILS ARE UNCLEAR, INCORRECT OR INSUFFICIENT TO SEND THE PRODUCTS, VELOCITY UTRECHT WILL INFORM THE CUSTOMER VIA EMAIL OR IN WRITING THAT IT HAS CANCELLED HIS OR HER ORDER. IF THE CUSTOMER HAS ALREADY PAID FOR THEIR PRODUCTS, VELOCITY UTRECHT WILL ASK HIS OR HER BANK INFORMATION TO REFUND THE AMOUNT PAID FOR THE PRODUCTS IN QUESTION IMMEDIATELY.

CUSTOMERS CAN ALSO CANCEL THEIR ORDER BY SENDING AN EMAIL TO: INFO@VELOCITYUTRECHT.COM, ACCORDING IF THE PACKAGE HAS ALREADY BEEN SENT OR NOT, VELOCITY UTRECHT WILL CANCEL THE ORDER AND WILL ASK ITS BANK TO REFUND THE AMOUNT PAID FOR THE PRODUCTS IN QUESTION IMMEDIATELY, INFORMING THE CUSTOMER BY EMAIL ACCORDINGLY. HOW FAST THE REFUND IS ACTUALLY MADE DEPENDS ON HOW THE CUSTOMER CHOSE TO PAY WHEN MAKING THEIR PURCHASE. SHOULD THE CUSTOMER FIND THE REFUND IS TAKING AN ABNORMAL LENGTH OF TIME, THEY ARE ADVISED TO CONTACT THEIR BANK.

ARTICLE 5 – PRICES AND INVOICING

PRICES ARE THOSE AS SHOWN ON SITES AT THE MOMENT THE CUSTOMER PLACES THEIR ORDER.

PRICES STATED DURING THE PURCHASING PROCESS ARE EXPRESSED IN EUROS AND INCLUDE VAT AND ADMINISTRATIVE COSTS UNLESS EXPRESSLY STATED OTHERWISE.

PRODUCT AND SERVICE PRICES DO NOT INCLUDE TRANSPORT COSTS: THESE WILL BE CHARGED SEPARATELY, AND THE CUSTOMER MUST PAY THEM IN ADDITION TO THE PURCHASE PRICE.

VELOCITY UTRECHT RESERVES THE RIGHT TO VARY SELLING PRICES AND TRANSPORT COSTS AT ANY TIME, ALTHOUGH THE PRODUCTS PURCHASED AND COSTS WILL ALWAYS BE INVOICED AS STATED IN THE EMAIL WHICH CONFIRMS THE ORDER. THESE ARE THE PRICES THAT APPLY AT THE TIME OF PURCHASE, PROVIDED THE PRODUCTS WERE AVAILABLE. 

THE CUSTOMER AGREES TO VELOCITY UTRECHT SENDING ITS INVOICES ELECTRONICALLY; BUT IF THE CUSTOMER WOULD LIKE A HARD COPY INVOICE, THEY CAN SIMPLY REQUEST ONE VIA INFO@VELOCITYUTRECHT.COM 

PRODUCTS WILL REMAIN VELOCITY UTRECHT’S PROPERTY UNTIL SUCH TIME AS THE CUSTOMER PAYS FOR THEM IN FULL, I.E. UNTIL THEY PAY THE PURCHASE PRICE AND COSTS IN FULL.

 ARTICLE 6 – PAYMENT METHODS
 

PURCHASES CAN ONLY BE PAID FOR ONLINE, BY SEPA CREDIT TRANSFER, GIROPAY AND VIA DIRECT BANKING (IDEAL FOR THE NETHERLANDS). THE CUSTOMER’S BANK ACCOUNT WILL BE DEBITED ONCE THE PURCHASE HAS BEEN CONFIRMED, AND PAYMENT WILL NOT TAKE EFFECT UNTIL SUCH TIME AS THE CUSTOMER’S BANK HAS GIVEN ITS CONSENT TO VELOCITY UTRECHT. SHOULD THE CUSTOMER’S BANK REFUSE PAYMENT, THE ORDER WILL BE REFUSED AUTOMATICALLY. 

THE CUSTOMER WARRANTS THEY ARE AUTHORIZED TO MAKE PAYMENTS BY ONE OF THE PAYMENT METHODS AS STATED ABOVE, AND THAT THERE ARE SUFFICIENT FUNDS IN THE BANK ACCOUNT LINKED TO THE CREDIT CARD TO COVER ALL THE COSTS ARISING OUT OF THE TRANSACTION, FAILING WHICH VELOCITY UTRECHT MAY REFUSE THE ORDER. 

VELOCITY UTRECHT USES MOLLIE, STRIPE AND PAYPAL TO HANDLE PAYMENTS ONLINE. VELOCITY UTRECHT HAS NO ACCESS TO ITS CUSTOMERS’ CONFIDENTIAL PAYMENT DETAILS, NOR DOES IT KEEP THEM.

VELOCITY UTRECHT RESERVES THE RIGHT TO REFUSE ANY ORDER FROM A CUSTOMER WITH WHOM IT IS IN DISPUTE OR WHO HAS BROUGHT A DISPUTE IN THE PAST. VELOCITY UTRECHT MAY ALSO REFUSE AN ORDER SHOULD THE CUSTOMER NOT HAVE PAID FOR A PREVIOUS ORDER, WHOLLY OR IN PART, WHERE THERE IS A SERIOUS ASSUMPTION OF ABUSE, ABUSE OF LAW OR BAD FAITH.

ARTICLE 7 – ORDERING PRODUCTS

PRODUCTS VELOCITY UTRECHT OFFERS ARE THOSE AS THEY APPEAR ON THE SITES AT THE TIME THE CUSTOMER IMPLEMENTS THEIR ORDER SUBJECT TO THOSE PRODUCTS BEING AVAILABLE.

EVERY ORDER CAN ONLY BE VALIDLY PLACED ON THE SITE.

VELOCITY UTRECHT AGREES TO MAKE EVERY EFFORT TO DELIVER ALL ORDERS AS SOON AS POSSIBLE. VELOCITY UTRECHT CANNOT ACCEPT ANY LIABILITY FOR ANY ERRORS WHICH MAY APPEAR IN THE DESCRIPTIONS OF THE PRODUCTS OR PHOTOGRAPHS, INCLUDING SLIGHT VARIATIONS IN COLOURS AND DIMENSIONS.

NOTWITHSTANDING ANY EVIDENCE THE CUSTOMER MAY HAVE IN WRITING, IT IS EXPRESSLY AGREED THAT DATA REGISTERED IN VELOCITY UTRECHT’S IT SYSTEMS, THOSE OF ITS HOSTING PARTNERS OR INTERNET PAYMENT PARTNERS ALONE SHALL CONSTITUTE EVIDENCE OF THE COMMUNICATIONS, THE CONTENT OF THE ORDERS AND THE ENTIRE TRANSACTIONS WHICH HAVE TAKEN PLACE BETWEEN THE PARTIES. TO PLACE AN ORDER, THE CUSTOMER GOES TO THE HEADING OF THEIR CHOICE, CHOOSES THE SIZE THEY WISH TO RECEIVE AND THEN CLICK ON ‘ADD TO CART’. THIS PUTS THE ARTICLE SELECTED IN THE ‘SHOPPING CART’. THE CUSTOMER CAN CORRECT THEIR ORDER AS LONG AS THEY ARE IN THE ‘SHOPPING CART’. IF THE CUSTOMER WISHES TO CONFIRM THEIR ORDER, THEY MUST SELECT A DELIVERY AND PAYMENT METHOD. THE TOTAL AMOUNT THAT MUST BE PAID IS STATED CLEARLY THROUGHOUT THE WHOLE OF THE BILLING PROCESS. ONCE THE PAYMENT PROCESS IS COMPLETED, THE ORDER IS NOW FINAL AND CANNOT NOW BE CHANGED. THIS IS UNLESS THE CUSTOMER EXPLICITLY ASKS TO CHANGE THE ORDER VIA E-MAIL OR WRITING, HIS OR HER REQUEST IS ACCEPTED BY VELOCITY UTRECHT AND THE ORDER HAS NOT BEEN SHIPPED OUT YET.

THE CUSTOMER WILL BE SENT AN INITIAL E-MAIL CONFIRMING THEIR ORDER ONCE THEY HAVE MADE THEIR PURCHASE IN ANY CASE. THEY WILL THEN GET A SECOND E-MAIL WHEN THEIR ORDER IS DISPATCHED.

ARTICLE 8 – DELIVERIES


WHEN CONFIRMING THEIR ORDER, THE CUSTOMER CAN CHOOSE DELIVERY TO A GIVEN ADDRESS (HOME, WORK, OR OTHER).

SHOULD THE CUSTOMER OPT FOR DELIVERY TO A GIVEN ADDRESS, VELOCITY UTRECHT WILL DO ITS BEST TO ENSURE THAT THAT ORDER IS DISPATCHED TO THAT ADDRESS WITHIN A FEW DAYS OF CONFIRMING THE ORDER. THE CARRIER WILL ATTEND THAT ADDRESS BETWEEN 08.00 AND 18.00 ON WORKING DAYS AND WILL HAND OVER THE PACKAGE(S) TO THE ADDRESSEE OR ANYONE ELSE PRESENT AT THAT ADDRESS. IF NO-ONE IS THERE, A MESSAGE WILL BE LEFT ON THE ADDRESS STATED WHICH CAN BE USED TO ASK FOR ANOTHER ATTEMPT TO DELIVER, EITHER TO THE SAME ADDRESS OR TO ONE OF THE COLLECTION POINTS.

SHOULD THE CUSTOMER FAIL TO ARRANGE FOR REDELIVERY WITHIN TWO WEEKS OF CONFIRMING THE ORDER, OR SHOULD THEY BE OUT WHEN THAT REDELIVERY IS MADE, THE ORDER WILL BE RETURNED TO VELOCITY UTRECHT AUTOMATICALLY, WHO WILL THEN CONTACT THE CUSTOMER TO ARRANGE FOR THE ORDER TO BE DELIVERED, IN WHICH CASE THE CUSTOMER MAY BE ASKED TO PAY ADDITIONAL DELIVERY COSTS.

PRODUCTS ORDERED WILL BE DELIVERED TO THE DELIVERY ADDRESS AS STATED BY THE CUSTOMER DURING THE ORDERING PROCESS AND THEN SUBJECT TO THE TERMS AND CONDITIONS DESCRIBED THEREIN.

VELOCITY UTRECHT RESERVES THE RIGHT TO SPLIT ORDERS INTO ONE OR MORE DELIVERIES AS PRODUCTS ARE AVAILABLE. EACH DELIVERY WILL BE ACCOMPANIED BY AN EMAIL NOTIFICATION. DELIVERIES WILL BE ACCOMPANIED BY A DELIVERY NOTE WHICH ALSO GIVES DETAILS OF THE GOODS DELIVERED. 

SHOULD A DELIVERY GO MISSING DURING THE DELIVERY PROCESS, AND THE PROVISIONS OF THIS ARTICLE ARE COMPLIED WITH, VELOCITY UTRECHT WILL SEND A NEW SHIPMENT ENTIRELY AT ITS EXPENSE IF THE PRODUCT IS STILL AVAILABLE OR REFUND THE VALUE OF THE ORDER INCLUDING TRANSPORT COSTS. THE RISKS OF LOSS AND/OR DAMAGE PASS TO THE CUSTOMER ON DELIVERY.

ARTICLE 9 – RIGHT TO REVOKE AND RETURNS


THE CUSTOMER MAY NOTIFY VELOCITY UTRECHT WITHIN 14 CALENDAR DAYS OF RECEIVING THE PRODUCT THAT THEY WISH TO EXERCISE THEIR RIGHT TO REVOKE WITHOUT BEING LIABLE TO PAY ANY DAMAGES ON THAT ACCOUNT AND WITHOUT HAVING TO GIVE ANY REASONS.

THE CUSTOMER HAS TO CANCEL THE COMPLETE ORDER OR A PART OF THE ORDER BY SENDING AN EMAIL TO SALES@VELOCITYUTRECHT.COM AND INCLUDING THE FOLLOWING INFORMATION: ORDER NUMBER, DATE OF ORDER, SHIPPING ADDRESS & PRODUCTS (INCLUDING THE NAME, COLOR AND SIZE OF EACH ITEM) AND THEIR QUANTITY. WHEN THE CUSTOMER REVOKES THE ORDER OR APART FROM THE ORDER, THE ORDER HAS TO BE SENT BACK 14 DAYS AFTER INFORMING.

 THE RIGHT TO REVOKE IN RESPECT OF PRODUCTS DELIVERED ONLY APPLIES PROVIDED THE PRODUCT IS ALSO SEND WITHIN 14 CALENDAR DAYS OF THE CUSTOMER NOTIFYING VELOCITY UTRECHT THAT THEY WISH TO REVOKE THEIR PURCHASE. VELOCITY UTRECHT WILL WAIT TO REFUND THE CUSTOMER UNTIL THE MOMENT VELOCITY UTRECHT RECEIVE LEGITIMATE PROVE THAT THE PRODUCT HAS BEEN SENT TO THE ADDRESS BELOW OR WHEN THE PRODUCT ARRIVED AT THE ADDRESS BELOW. 

THE PRODUCT REVOKED MUST BE SENT BACK AS NEW IN ITS ORIGINAL PACKAGING, IN PERFECT CONDITION AND ACCOMPANIED BY THE ORIGINAL SALES INVOICE (OF WHICH THE CUSTOMER RETAINS ONE COPY) AND A COMPLETED RETURN DOCUMENT. ANY RETURNS FOR WHICH THE SENDER CANNOT BE IDENTIFIED WILL BE REFUSED. 14 DAYS AFTER THE CUSTOMER RECEIVED THE ORDER, VELOCITY UTRECHT CAN NO LONGER ACCEPT MAILS FROM CUSTOMERS WHO WANT TO REVOKE THEIR ORDER. RETURNS MUST BE SENT TO THE ADDRESS BELOW.

VELOCITY UTRECHT
GRAVINNELAAN 4
3905 HG VEENENDAAL
THE NETHERLANDS

THE COSTS AND RISKS INVOLVED IN RETURNS WILL BE BORNE BY THE CUSTOMER.

14 DAYS AFTER THE CUSTOMER REPORTED THE RETURN OF THE PRODUCT AND IF THE PRODUCTS HAVE ARRIVED AT THE ADDRESS ABOVE OR THE CUSTOMER CAN SEND PROVE THAT HE OR SHE HAS SENT THE PRODUCTS, PURCHASE PRICE INCLUDING THE SHIPPING COSTS WILL BE REFUNDED. UNDER NO CIRCUMSTANCES CAN THE AMOUNT REPAID EVER EXCEED WHAT THE CUSTOMER ACTUALLY PAID.

SUCH REFUNDS WILL BE MADE AS FOLLOWS: IF A CUSTOMER HAS PAID FOR THEIR ORDER BY CREDIT CARD, HAVING EXAMINED THE PRODUCTS RETURNED, THE CREDIT CARD THE CUSTOMER USED TO PAY FOR THE PRODUCTS RETURNED WILL BE CREDITED, LESS THE SUMS DUE OR THE SALES VOUCHERS OR DISCOUNTS USED TO PAY FOR THE ORDER. THE CUSTOMER WILL BE REFUNDED IN ACCORDANCE WITH THE PROCEDURES AGREED WITH THE BANK WHICH ISSUED THE CARD. IF THE CUSTOMER PAID FOR THEIR ORDER BY SOME OTHER FORM OF PAYMENT, EXCEPT COUPONS AND VOUCHERS, THE REFUND WILL BE MADE BY BEING CREDITED TO THE BANK ACCOUNT NUMBER THEY STATED ON THE RETURN VOUCHER

ARTICLE 10 – STATUTORY WARRANTY & COMPLAINTS PROCEDURE


VELOCITY UTRECHT WARRANTS THAT THE PRODUCTS OFFERED FOR SALE DO NOT SUFFER FROM ANY VISIBLE OR LATENT DEFECTS WHICH RENDER THE PRODUCT IMPOSSIBLE OR DANGEROUS TO USE. 

THIS WARRANTY IS WITHOUT PREJUDICE TO THE STATUTORY RIGHTS THE CUSTOMER HAS UNDER THEIR NATIONAL LEGISLATION.

THE CUSTOMER IS GUARANTEED AGAINST ANY NON-COMPLIANCE WHICH EXISTS WHEN A PRODUCT IS DELIVERED AND WHICH MANIFESTS ITSELF WITHIN TWO YEARS OF BEING DELIVERED. THIS TWO-YEAR PERIOD WILL BE SUSPENDED FOR AS LONG AS IT TAKES TO REPAIR OR REPLACE THE PRODUCT.

CUSTOMERS MUST CONTACT CUSTOMER SERVICE SHOULD THEY WISH TO INVOKE THIS WARRANTY IMMEDIATELY AND MUST NOTIFY VELOCITY UTRECHT OF THE NON-COMPLIANCE VIA CUSTOMER SERVICE IN WRITING IN ANY CASE WITHIN TWO MONTHS OF DISCOVERING THE DEFECT.

UNDER NO CIRCUMSTANCES DOES THE WARRANTY APPLY TO PRODUCTS WHICH ARE DAMAGED INTENTIONALLY OR BY THE CUSTOMER’S NEGLIGENCE; NOR DOES IT APPLY IF THE DAMAGE IS DUE TO INCORRECT USE OR WEARING OUT.

CUSTOMERS CAN CONTACT CUSTOMER SERVICE IF THEY HAVE ANY QUERIES AS TO THE WARRANTY.

IF THE CUSTOMER HAS A COMPLAINT, THEY CAN CONTACT CUSTOMER SERVICE. WE WILL MAKE EVERY EFFORT TO ANSWER ALL YOUR QUESTIONS AS SOON AS POSSIBLE.

PROVIDING THIS WARRANTY AND CUSTOMER SUPPORT IS IMPORTANT TO VELOCITY UTRECHT. THEREFORE, ALL ACTS THAT MAY NEGATIVELY AFFECT CUSTOMER SERVICE ARE FORBIDDEN, SUCH AS RESELLING THE PRODUCTS, RELABELING THE PRODUCTS OR EXPORTING THEM OUTSIDE THE EUROPEAN UNION FOR COMMERCIAL PURPOSES. THE PRODUCTS ARE SOLD FOR PRIVATE PURPOSES ONLY.

THE COSTS INCURRED BY VELOCITY UTRECHT FOR THE VERIFICATION OF COMPLIANCE OF PROHIBITION OF EXPORT FOR COMMERCIAL PURPOSES OUTSIDE OF THE EUROPEAN UNION WILL BE BORNE BY THE CUSTOMER IN CASE OF INFRINGEMENT. VELOCITY UTRECHT ALSO RESERVES THE RIGHT TO SUSPEND OR EVEN REFUSE A SALE IF THERE IS A PRIMA FACIE INDICATION THAT THE PROHIBITION IS NOT RESPECTED.

ARTICLE 11 – INTELLECTUAL PROPERTY RIGHTS


ALL ELEMENTS (REFERRED TO HEREINAFTER AS THE ‘ELEMENTS’), INCLUDING TEXTS, THE DATABASE WITH ALL DATA PUBLISHED ON THE WEBSITE, THE LAYOUT AND GRAPHIC DESIGN OF THE WEB PAGES, THE SALES CATALOGUE, PHOTOS, IMAGES, VIDEO AND MUSIC ON THE SITE ARE PROTECTED BY COPYRIGHT, DATABASE RIGHTS, TRADEMARK RIGHTS, PATENT RIGHTS AND ALL OTHER FORMS OF INTELLECTUAL PROPERTY RIGHTS WORLDWIDE, AND THUS REMAIN THE EXCLUSIVE PROPERTY OF VELOCITY UTRECHT. THEY MAY NOT THEREFORE BE COPIED, PUBLISHED, IMITATED OR USED IN ANY OTHER WAY IN ANY FORM WHATSOEVER WITHOUT VELOCITY UTRECHT’S PRIOR CONSENT IN WRITING. SUCH CONSENT MUST BE OBTAINED IN WRITING, UNLESS VELOCITY UTRECHT ITSELF HAS MADE IT POSSIBLE TO SHARE CERTAIN ELEMENTS VIA SOCIAL NETWORKS, IN WHICH CASE CONSENT WILL BE LIMITED TO THE SPECIFIC ELEMENTS AND SOCIAL NETWORKS FOR WHICH VELOCITY UTRECHT HAS MADE IT POSSIBLE TO SHARE THEM. ANY INFRINGEMENTS OF THIS WILL BE PURSUED IN THE COURTS.

ARTICLE 12 – LIABILITY

VELOCITY UTRECHT CANNOT BE HELD LIABLE FOR ANY DAMAGE TO THE CUSTOMER’S SYSTEMS INCURRED THROUGH VISITING THE SITES INCLUDING BEING HACKED OR COMPUTER VIRUSES.

VELOCITY UTRECHT CANNOT BE HELD LIABLE FOR ANY ERRORS WHICH MAY BE IN PHOTOGRAPHS OR TEXT USED IN DESCRIBING PRODUCTS ON SITES.

VELOCITY UTRECHT CANNOT BE HELD LIABLE FOR NOT DELIVERING ORDERS BECAUSE PRODUCTS ARE OUT OF STOCK OR FOR REASONS BEYOND ITS CONTROL, INCLUDING CIRCUMSTANCES OF FORCE MAJEURE, INCLUDING DISTURBANCES OF OR SUSPENSION OF TRANSPORT, POST OR COMMUNICATIONS SERVICES, IN THE EVENT OF FLOOD OR FIRE, ACCIDENTS OR DAMAGE INHERENT IN USING THE NETWORK.

IN ANY CASES WHERE VELOCITY UTRECHT IS OR COULD BE HELD LIABLE, VELOCITY UTRECHT’S LIABILITY WILL BE LIMITED TO THE AMOUNT THE CUSTOMER ACTUALLY PAID FOR THE ORDER CONCERNED.

WHILST VELOCITY UTRECHT TRIES TO ENSURE THAT ALL DETAILS, DESCRIPTIONS AND PRICES WHICH APPEAR ON THE SITES ARE ACCURATE, ERRORS MAY OCCUR. IF VELOCITY UTRECHT DISCOVERS AN ERROR IN THE PRICE OF ANY PRODUCTS WHICH THE CUSTOMER HAS ORDERED VELOCITY UTRECHT WILL INFORM THE CUSTOMER OF THIS AS SOON AS POSSIBLE AND GIVE THE CUSTOMER THE OPTION OF CONFIRMING THE ORDER AT THE CORRECT PRICE OR CANCELLING IT. IF VELOCITY UTRECHT IS UNABLE TO CONTACT THE CUSTOMER THE ORDER WILL BE CANCELLED. IF THE CUSTOMER CANCELS AND HAS ALREADY PAID FOR THE PRODUCTS, THE CUSTOMER WILL RECEIVE A FULL REFUND.

ARTICLE 13 – DISPUTES AND GOVERNING LAW


AS FAR AS CONSUMERS ARE CONCERNED, THE STATUTORY REGULATIONS WILL BE FOLLOWED, IN ALL OTHER CASES THE COURTS OF THE DISTRICT OF AMSTERDAM WILL HAVE JURISDICTION OR, IF NECESSARY, THE AMSTERDAM COURT OF APPEAL.

THE AGREEMENT BETWEEN THE PARTIES IS GOVERNED BY DUTCH LAW. 

ARTICLE 14 – VARYING GENERAL TERMS AND CONDITIONS OF SALE AND NULLITY

VELOCITY UTRECHT MAY VARY THE PRESENT GENERAL TERMS AND CONDITIONS AT ANY TIME, INCLUDING TO COMPLY WITH ITS STATUTORY OBLIGATIONS. CHANGES NOTIFIED VIA THE WEBSITE WILL APPLY TO ALL SUBSEQUENT OFFERS AND ORDERS.

VELOCITY UTRECHT RESERVES THE RIGHT TO VARY THE DESIGN AND CONTENT OF ITS WEBSITE AT ANY TIME 

SHOULD ANY COURT DECISION RESULT IN ANY OF THE ARTICLE(S) OR PARAGRAPH(S) OF THE PRESENT GENERAL TERMS AND CONDITIONS BEING NULL AND VOID OR UNENFORCEABLE, THAT WILL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF THE OTHER ARTICLES AND PARAGRAPHS OF THE PRESENT GENERAL TERMS AND CONDITIONS OR THE AGREEMENT BETWEEN THE PARTIES.

ARTICLE 15 – FEEDBACK


THE SELLER WELCOMES COMMENTS AND FEEDBACK. ALL FEEDBACK AND COMMENTS CAN BE SENT TO THE SELLER VIA MAIL TO INFO@VELOCITYUTRECHT.COM.